Eid bookings closed nationwide on June 12th. Lahore Eid bookings close on June 14th. Orders after these dates deliver after Eid.

LUBANA STORE is committed to ensuring that your personal information is used properly and is kept securely. This Privacy Policy explains how we will collect and use your personal information through a website. Please read our Privacy Policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your personal information. We will not sell or redistribute your information to anyone.

What personal information do we collect from the people that visit our website?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, contact number, mailing address other details to help you with your experience.

When do we collect information?

We collect information from you when you register on our site, place an order, subscribe to updates, leave a message on Customer Service, or enter information on our site.

Use and storage of your personal information:

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To be able to contact you in the event of any problem with the delivery of your items
  • To process orders and to send information and updates pertaining to orders
  • To be able to send text message notifications of delivery status
  • To personalize your experience and allow us to deliver the type of content and product offerings in which you are most interested
  • To allow us to better service you in responding to your customer service requests
  • To ask for ratings and reviews of services or products

We will only keep your information for as long as necessary to carry out our services to you or for as long as we are required by law. After this, your personal information will be deleted. Rest assured, your personal information is protected by an additional security layer called SSL which ensures your sensitive information is transmitted securely through an encrypted link.

YOUR RIGHTS
You have the right to request information about the personal data we hold on you. If your data is incorrect, incomplete or irrelevant, you can ask to have the information corrected or removed.

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